Department: Marketing

Role: Provide support to the Direct Marketing team

Report to: Associate Manager, Direct Marketing

MAJOR RESPONSIBILITIES:

• Lead Generation - make outbound phone calls on behalf of United WayToronto to prospective medium sizedcompanies, asking for their support
• Perform online research on allpotential donors
• Document and track all calls, responsesand leads in MS excel
• Follow up with potential companies ina timely manner
• Other duties as assigned

SKILLS/QUALIFICATIONS:

• Strong communication skills, written and verbal
• Excellent telephone manner
• Ability to develop and maintain positive relationships
• Effective time management and abilityto work under pressure to meet deadlines 
• Proven customer service skills
• Working knowledge of Microsoft Office
• Very good organizational skills
• Excel skills (e.g. sort, filter, basic formulas), an asset
• Previous experience with telemarketing or customer service, an asset

TIME COMMITMENT/DURATION:

• Calls are made from UWT offices during regular business hours.
• Hours are flexible – minimum commitment of 6 hours a week for 8 weeks OR a minimumcommitment of 48 hours over a course of 8 weeks

PLEASE CONTACT: provol@uwgt.org